Description

Chamber Values: Support

Technology is one of the harder things a small business has to navigate, largely because there is no easy way to know what normal looks like. There is no magic benchmark for your exact size detailing what you should be spending on IT, what security measures are now expected and needed, or what questions to ask when comparing providers.

This session is informational and vendor-neutral, describing what a healthy small business IT environment looks like today and giving tips on what to watch for and how to evaluate your own against that standard.

Topics to cover:

• The baseline every business should have in place: secure network, standard business IT security measures, identity and access management, and backups that are tested and understood
• Where your data and apps can live (on-premises, private cloud, and public cloud) and the strengths and weaknesses of each
• The need for cyber insurance and common gaps that can cause claims to be denied
• How modern cybersecurity threats are changing and what they look like, how to think about modern IT threats, and tips to protect your business
• How modern IT support works and a frame of reference for cost in the Richmond market
• When a business needs in-house IT, when an outside provider is the better fit, and when the best answer is both
• What to look for in an IT provider - questions to ask and warning signs to watch for

WE SUPPORT: The Chamber supports members through relevant resources, information, connections, and advocacy. We serve as a dedicated partner to businesses and organizations of all sizes, helping strengthen relationships, encourage healthy growth, and navigate challenges while supporting a thriving Hanover community.

Our Presenters

Jason Thornton is the Director of Richweb's MSP division. He leads the team that helps companies manage and protect their work identities and devices. He has worked with Richweb since 2018, and focuses on implementing, scaling, and automating solutions for Richweb customers.

Max Wasilik is an Account Manager with Richweb who works directly with managed IT and private cloud customers to optimize and future-proof their digital business infrastructure. Max is a CNU alum, Richmond native, semi-professional musician, and proud husband.

Series Essentials: This webinar series aims to demonstrate the importance of each of the Chamber's four values (Connect, Inform, Promote, Support). Each webinar will cover a topic that ties back to these values to promote continued learning within our business community.